I found this PowerMic repair kit on Amazon that comes with replacement cable and required tools. Just wiggle the microphone and see if the mic is disconnecting or if you hear the system notification sounds as if you were connecting and disconnecting a USB device. If you are still having issues, check the USB cable and the connector. If this solves the problem, than you have a bad USB port.
You can try to move the microphone to a different USB port. If your Nuance PowerMic microphone is constantly cutting in and out during dictation you may have a damaged USB cable, USB connector, or USB port. If it doesn’t work, you can try to delete the following registry key: After running repair, you should be able to uninstall or reinstall the plug-ins. If you are not able to remove Nuance Citrix plug-in extensions, try to run the installer and choose “Repair” option. Unable to Uninstall Nuance Citrix Extension Plug-ins
#Dragon medical mobile recorder windows#
This usually tends to happen if you get your Citrix Receiver reinstalled or updated or after Windows installs some of the automatic system updates.
#Dragon medical mobile recorder install#
Remove and then re-install the Nuance Citrix plug-ins or install the latest versions of the plug-ins to get this resolved. This issue is most common with Citrix Plug-in version of Dragon Medical One. You can check out current prices for these mics here: Nuance PowerMics PowerMic devices conveniently have multiple buttons to perform useful dictation functions such as recording, pausing, transferring text, moving cursor, changing lines or type-in boxes, and more. Both are very high end top quality microphones specifically designed to work with Dragon dictation software.
Most of my clients use either Nuance PowerMic II or PowerMic III for their dictation. On the other hand, if you don’t have any external recording devices and you use built-in microphone to dictate, you may want to consider getting a good microphone to improve your speech recognition and productivity. You can verify which recording device is used by Dragon at the application login screen: For example, you might be speaking into your hand-held Nuance PowerMic, but if your recording device is set to built-in laptop mic and your laptop lid is closed, that microphone won’t do a very good job picking up your voice. Make sure that the Nuance PowerMic is selected as recording device, and not the built-in laptop or desktop mic. If you are experiencing noticeably poor speech recognition, verify that the Dragon app is using the correct microphone. If it still doesn’t work, try to delete the following registry key: “HKEY_Local\Software\Wow6432Node\Nuance” and then repeat the steps above to reinstall Dragon. This way you can always go back and undo the change if something goes wrong.Īfter you’ve renamed 2.0 folder, reinstall Dragon Medical One and verify that it is working properly. Therefore, to be safe, I prefer to rename 2.0 folder instead of deleting it. The 2.0 folder may store installation information for other. Next, navigate to C:\Users\$your user name$\AppData\Local\Apps\ folder and delete or rename 2.0 folder. To do that, first, go to Control Panel and uninstall Dragon Medical One. If you are getting an error “The application is missing a file and must be restarted from the deployment location”, chances are your Dragon install is corrupt and you need to reinstall the application. Always make sure you have correct version of the application installed on the device of your choice, before troubleshooting further. There is also Nuance PowerMic mobile app that can be installed and used on your smartphone or tablet. “ClickOnce” locally installed Dragon will look something like this:Īnd Citrix Plug-In (usually two of them) will look something like this: The easiest way to find out which version you are using is by looking at what you have installed in “Control Panel\Programs and Features” on your Windows computer or tablet.
Some troubleshooting steps may vary depending on the type of application you have installed on your device, while others will be the same for both versions. When troubleshooting issues with Dragon Medical One it is important to be aware of the fact that there are two different types of this application: Citrix Plug-In vs. Let me share with you the most common issues I’ve seen with Dragon MedicalOne and how you can try to fix those problems. Working as IT support tech I had many clients reporting that their Dragon MedicalOne doesn’t work on their computers, phones or tablets.